contact us

Use the form on the right to contact us.

You can edit the text in this area, and change where the contact form on the right submits to, by entering edit mode using the modes on the bottom right.

           

123 Street Avenue, City Town, 99999

(123) 555-6789

email@address.com

 

You can set your address, phone number, email and site description in the settings tab.
Link to read me page with more information.

Returns Policy

Aenean eu leo quam. Pellentesque ornare sem lacinia quam venenatis vestibulum. Vestibulum id ligula porta felis euismod semper. Cras justo odio, dapibus ac facilisis in, egestas eget quam. Donec sed odio dui. Integer posuere erat a ante venenatis dapibus posuere velit aliquet.

Returns Policy for Workshop Bookings

Please note that there are no refunds on workshop bookings. In the event that you cannot attend the workshop originally booked, you can easily change to another workshop by emailing Lily at lilyfontana@optusnet.com.au.  This will incur a $20.00 processing fee.

Returns Policy on Goods
 

Money Back Guarantee on unopened goods

  • Unopened goods may be returned within 14 days of delivery. 
  • Please email lilyfontana@optusnet.com.au of your intention to return your goods.

Products are to be posted at your own expense to the following address:

Lily Fontana Makeup & Skincare Workshops
PO Box 324,
Camp Hill QLD 4152

  • Once products are received and confirmed as unopened you will be refunded for 100% of the purchase price of your returned goods.

  • We are unable to refund any shipping costs you may have incurred on the sale.

 

 

 


Faulty products.

  • Returns on opened goods will be accepted only if the goods are faulty. 
  • Please email lily@lilyfontana.com.au about any problem with your goods.
  • Returns must be made within 14 days of delivery.
  • Returns are to be posted to the following address:

    Lily Fontana Makeup & Skincare Workshops
    PO Box 324,
    Carina QLD 4152
     
  • Please enclose proof of your shipping cost to return the goods as this amount up to a value of $20 AUD will be refunded.
  • Once goods have been received by Lily Fontana Makeup & Skincare Workshops then you will be refunded.
  • All approved refunds are credited back to the customer via the credit card which was used to purchase the products.

           All prices quoted in Australian Dollars